Soleus Air CFM-25E 25-Pint Dehumidifier with Humidistat

Ran like a Champ for a while, then completely died. (2009-06-29)
This unit was really great while it lasted; quiet operation; economic; pulled tons of moisture from the air every day. I used it from April to October 2008. Stored it according to instructions through the winter. Set it back out in May 2009 and it will not collect wanter any longer, and have discovered from the reviews this is typical performance. Missed being under warranty by one month, of course. I paid $200, unit lasted 5 months, making it $40 per month to operate one season. June 2009, I bought an LG replacement unit rather than take another chance on Soleus.

A $180 Paperweight (2009-06-21)
I think the title says it all. I bought this item last year and for the summer it worked great in the basement. Cleaned and stored it for the winter and brought it back out a couple of weeks ago and it has not had one drop of water in it. Called Soleus and was told to change the settings and try it for 12-15 hours and all I got was a higher electric bill. Called back for a place I could take it to get it fixed and was told they have no idea. They do not offer a list of places near you were you could take it to get it fixed. The other sad part is the 1 year warranty that should be for at least 2 years since most people do not use the item all year long. I just went to Sam's and bought a new one with a 4 year "take it back and get a new one" warranty.

Couldn't be better (2009-06-17)
I bought the unit for use in a small basement area but, when I saw how attractive and quiet it was, decided to use it in our kitchen area. It sits unobtrusively next to a stool at our bar and quietly removes a container of water every day and a half. Rolls around easily. The container is much easier to remove than those on Frigidaire units I am using ( 25 and 50 pt).I love it. Can't comment on durability becuse I have only one month of experience.

Started out nicely (2009-06-02)
It worked ok for the first year. Like others have said its quiet and the bucket is a bit kludgy to remove. We only use it in the spring/summer in a 600sf basement. Worked ok and even got through to customer service when we have a question one time.
but... This year it does not work. Have tried to contact customer service and it appears they don't answer any more. We have cleaned (wasn't dirty) reset and primed the unit but no water is collected.
Not a good investment. Time to look for another brand type. Being that it was only used about 12 months total = FAIL.

Started well ... 1.5 yrs later stopped working (2009-06-01)
Bought this unit and it worked great for the first 1.5 yrs then ice started forming on the back of the unit, and thawing simultaneously leaving a pool of water on the floor behind the unit. I contacted customer service and they suggested cleaning the filter, which I did, and then allowing the unit to thaw. I did this but ice continued to re-form. I contacted customer service again and they were extremely unhelpful suggesting that there's nothing they can do since it was beyond the one-year warranty period and that I should seek repair from somewhere. I asked if they could recommend a repair specialist and they gave me a simple one word answer, "No". No other help was given despite repeated attempts. As result, I shall NEVER purchase another product from this company again.